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Effective Date: 12/1/2024

Welcome to Explore Bike Share ("we," "our," or "us"). By accessing or using our website, explorebikeshare.com (the "Website"), and our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please do not use the Website or our services.

1. Use of Services

1.1 Eligibility

  • You must be at least 18 years old to use our services.

1.2 Permitted Use

  • You agree to use our Website and services only for lawful purposes and in accordance with these Terms.
  • You are prohibited from using the services in any way that:
    • Violates applicable local, state, national, or international law.
    • Infringes on the rights of others.
    • Harms or exploits minors in any way.

1.3 Account Responsibility

  • You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted under your account.

2. Bike-Sharing Services

2.1 Rentals and Bookings

  • Rentals are subject to availability. We reserve the right to cancel or refuse any booking at our discretion.
  • Payment must be made in full at the time of booking unless otherwise specified.

2.2 Safety and Liability

  • You are responsible for operating the bike safely and in compliance with local traffic laws.
  • Helmets and other protective gear are strongly recommended.
  • We are not liable for injuries, accidents, or damages that occur during the use of our bikes.

2.3 Damage and Loss

  • You are responsible for returning the bike in the condition it was rented.
  • Any damage, loss, or theft of the bike during the rental period may result in additional charges.

3. Payment and Fees

  • All fees are displayed at the time of booking and are subject to change.
  • Payments are processed through third-party services. We are not responsible for errors or issues caused by these payment processors.
  • Late returns may incur additional fees.

4. Intellectual Property

  • All content on the Website, including text, graphics, logos, and software, is the property of Explore Bike Share or its licensors.
  • You may not copy, distribute, modify, or create derivative works of our content without our prior written consent.

5. Limitation of Liability

  • Our services are provided "as is" without warranties of any kind, express or implied.
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
  • Our total liability for any claim related to the services will not exceed the amount paid for the specific service in question.

6. Termination

  • We reserve the right to terminate or suspend your access to the Website and services at our discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to our interests or others.

7. Governing Law

  • These Terms are governed by and construed in accordance with the laws of the United States, State of Tennessee and City of Memphis.
  • Any disputes arising from these Terms or your use of the services will be resolved exclusively in the courts of the United States, State of Tennessee and City of Memphis.

8. Changes to Terms

  • We may update these Terms from time to time. Changes will be posted on this page with the "Effective Date" updated accordingly.
  • Continued use of the Website and services constitutes your acceptance of the revised Terms.

9. Contact Us

If you have any questions or concerns about these Terms, contact us at:

Explore Bike Share
Email: info@explorebikeshare.com
Phone: 901.590.2127

Thank you for choosing Explore Bike Share. We are committed to providing a safe and enjoyable biking experience.

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EBS Riding across Big River Crossing
E Bikes parked at station