Privacy Policy

Effective Date: 12/1/2024

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Welcome to Explore Bike Share ("we," "our," "us"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, explorebikeshare.com (the "Website").

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By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Website.

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1. Information We Collect

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We collect information in the following ways:

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1.1 Personal Information

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Personal information you provide directly to us, such as when you:

• Register for an account.
• Sign up for newsletters or promotional communications.
• Make a booking or payment.
• Contact us through forms or email.

This information may include:

• Name
• Email address
• Phone number
• Payment information

1.2 Non-Personal Information
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Automatically collected information about your interaction with our Website, such as:

- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed and time spent on the Website
- Referring URLs
- Cookies and tracking technologies

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed and time spent on the Website
• Referring URLs

2. How We Use Your Information

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We use your information to:

• Provide and manage our bike-sharing services.
• Process transactions and send confirmations.
• Respond to customer service requests.
• Send promotional materials, newsletters, or other updates (you may opt-out at any time).
• Improve Website functionality

3. Sharing Your Information

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We do not sell your personal information. We may share your information with:

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3.1 Service Providers
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Third-party vendors who assist with:

• Payment processing
• Website hosting and
• Email communication

3.2 Legal Obligations

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We may disclose information if required to do so by law or in response to valid legal requests.

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3.3 Business Transfers
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In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

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4. Cookies and Tracking Technologies

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We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze Website usage.
• Deliver targeted advertisements.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Website.

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5. Data Security

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We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is entirely secure. Use the Website at your own risk.

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6. Your Rights and Choices

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You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional communication
• Disable cookies through your browser settings.

To exercise these rights, contact us at info@explorebikeshare.com.

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7. Third-Party Links

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Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Review their privacy policies before providing personal information.

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8. Children's Privacy

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Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us to have it removed.

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9. Updates to This Privacy Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated accordingly. Please review it periodically.

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10. Contact Us

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If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

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Explore Bike Share 
Email: info@explorebikeshare.com 
Phone: 901.590.2127

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Thank you for trusting Explore Bike Share. We are committed to protecting your privacy while enhancing your biking experience.